Apple Maps for Businesses

Brick-and-Mortar & Brand Profiles

October 2024, Apple introduces brand profiles, letting businesses without a physical location appear in Apple Maps, Siri, Wallet, and more.

Apple Maps Brand Vs Brick Illustration

Apple Business Connect Overview

Apple Business Connect lets businesses control how they appear across Apple’s ecosystem, including Maps, Siri, and Wallet. It allows you to manage key details, publish updates, and improve how customers discover and interact with your business.

  • Increased visibility across Apple’s services

  • Accurate, up-to-date business information

  • Tools to engage customers directly

Two Listing Types at a Glance

Brick-and-Mortar Listing

  • For businesses with a physical address

  • Shows a map pin, directions, hours, and location-specific photos

  • Enables location-based actions like “Call” and “Get Directions”

Brand Profile (No Physical Address)

  • For online-only, virtual, or mobile businesses

  • No map pin. The focus is on brand visibility across Apple platforms

  • Displays brand name, logo, category, and website/social links

Comparison Table

 

Capability Brick & Mortar Brand Profile
Requires physical address Yes No
Map pin & directions Yes No
Hours & special hours Yes No
Photos, logo, cover image Yes Yes
Action buttons (call, website, order) Yes Yes
Manage multiple locations Yes No
Discovery in Apple surfaces Yes Yes
Verification type Address & phone Brand identity & website
Analytics Yes Yes

When to Choose Each

Choose Brick-and-Mortar if:

  • You have a storefront or office customers visit
  • You want to appear in local map searches with directions
  • You rely on walk-in traffic or in-person appointments

Choose Brand if:

  • You operate online or remotely
  • You don’t have a single public address for customers
  • Your main goal is brand recognition across Apple services

Verification and Requirements

Brick-and-Mortar

  • Physical address
  • Phone number
  • Proof of occupancy (utility bill, lease, etc.)

Brand Profile

  • Legal business name
  • Website or active social profile
  • Logo and brand imagery
  • Proof of brand identity (e.g., trademark registration, if applicable)

No Bricks, No Problem!

Apple Maps isn’t just for storefronts anymore. Thanks to this change, Apple now offers exposure to service-based, online, and mobile businesses through brand profiles, putting them alongside brick-and-mortar listings across Apple Maps, Siri, Wallet, and more.

Shall we get started.

Making the most out of what you already have.

“Google Business Profiles are the highest returning free asset that every business is given, that virtually no small businesses utilize to their fullest potential.”

Trevor Jones

OmniLocal

Michelle Google Maps Specialist
Michelle Price
Specialist/Photographer

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